1. Overview
RJ Webworks ("RJ Webworks," "we," "us," or "our") operates the website at https://www.rjwebworks.com and provides web design, software development, ad management, AI phone systems, insurance agent lead generation, and related digital agency services. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our site, contact us, become a client, or otherwise interact with our services.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our site or services.
2. Information We Collect
We collect the following categories of information:
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, company name, industry, and any details you submit through forms on our site (including the contact form, lead forms, and discovery call bookings).
- Project information: messages, project requirements, business goals, and other content you share with us during sales, onboarding, or ongoing engagements.
- Payment information: billing details processed through our payment providers. We do not store full credit card numbers on our servers.
2.2 Information Collected Automatically
- Device and usage data: IP address, browser type, device type, operating system, referring URLs, pages viewed, time spent on pages, and similar analytics information.
- Cookies and similar technologies: we and our analytics or advertising partners may use cookies, pixels, and similar tools to understand site usage, measure performance, and improve our services. You can control cookies through your browser settings.
2.3 Information from Third Parties
We may receive limited information from analytics tools (such as Google Analytics), advertising platforms (such as Meta and Google Ads), CRM systems, calendar booking tools (such as Calendly), and form-handling services (such as Formspree) that we use to operate our site and services.
3. How We Use Information
We use information to:
- Respond to inquiries, schedule calls, and provide quotes.
- Deliver, support, and improve our services (web design, software, advertising, AI phone systems, lead generation, and related services).
- Run, manage, and optimize advertising campaigns on platforms such as Google Ads and Meta (Facebook and Instagram), including for our own marketing and on behalf of clients who hire us to manage their ads.
- Build, maintain, and operate websites, software, CRMs, dashboards, and lead-generation systems for clients.
- Process payments and manage billing.
- Send service-related communications, project updates, and (with permission) marketing communications. You may opt out at any time.
- Comply with legal obligations and enforce our agreements.
4. How Forms on This Website Are Used
Any form submitted on this website (including contact forms, quote forms, lead forms, and discovery call bookings) is used solely internally by RJ Webworks and its associates. We use form submissions to respond to inquiries, evaluate fit, and provide our services. We do not sell, rent, trade, or otherwise share form submissions with unrelated third parties for their independent marketing purposes.
5. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
5.1 Within RJ Webworks and Associates
Information is shared internally with team members, contractors, and associates who need it to provide our services to you. Anyone with access is bound by confidentiality obligations.
5.2 With Clients (When We Manage Their Advertising or Lead Generation)
When we run advertising or lead generation campaigns for our clients, we may share lead and campaign data with the client whose campaigns produced that data. For example, if you submit a form on a client's landing page that we built or manage, your submission is delivered to that client so they can follow up with you. This is not a transfer of data we collected from you on https://www.rjwebworks.com to unrelated parties; it is the standard delivery of leads to the business that paid to generate them.
5.3 With Service Providers
We use third-party providers to operate our business, including hosting providers, analytics tools, payment processors, scheduling tools (such as Calendly), email and SMS providers, and form services (such as Formspree). These providers process information only to provide their services to us and are required to protect that information.
5.4 With Advertising Platforms
We use Meta Business Manager (Facebook/Instagram) and Google Ads (and similar platforms) to run advertising for ourselves and for clients. These platforms may set cookies or use pixels on our site and on sites we build or manage. Their use of information is governed by their own privacy policies.
5.5 Legal Requirements
We may disclose information when required by law, in response to valid legal process, or to protect the rights, property, or safety of RJ Webworks, our clients, or others.
5.6 Business Transfers
If RJ Webworks is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how visitors use our site, to improve performance, and to support advertising and measurement. You can disable cookies in your browser settings, though some parts of the site may not function as intended without them.
7. Third-Party Advertising and Analytics
We may use third-party advertising and analytics partners, including Google and Meta, to deliver, measure, and optimize advertising. These partners may use cookies, pixels, and similar technologies to collect information about your visits to our site and other sites. You can learn about and opt out of personalized advertising through tools provided by the platforms (for example, Google Ads Settings and Meta's ad preferences).
8. Data Retention
We retain information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
9. Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we have about you.
- Request correction or deletion of that information.
- Opt out of marketing communications at any time.
- Limit certain types of processing, including targeted advertising.
To exercise these rights, email us at sales@rjwebworks.com. We may need to verify your identity before responding to your request.
10. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
11. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
12. International Visitors
RJ Webworks is based in Miami, Florida, United States. If you visit our site or use our services from outside the United States, your information may be processed in the United States, where data protection laws may differ from those in your country.
13. Do Not Track
Our site does not currently respond to Do Not Track browser signals.
14. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date above. Material changes will be communicated through reasonable means.
15. Contact Us
If you have questions about this Privacy Policy or how we handle information, please contact us:
- Email: sales@rjwebworks.com
- Location: Miami, FL, United States
- Website: https://www.rjwebworks.com