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Legal

Terms of Service

Last updated: September 24, 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the website at https://www.rjwebworks.com (the "Site") and the digital agency services provided by RJ Webworks ("RJ Webworks," "we," "us," or "our"). By using the Site or engaging us for services, you agree to these Terms. If you do not agree, do not use the Site or our services.

1.1 Websites We Own and Operate

In addition to https://www.rjwebworks.com, RJ Webworks owns and operates a number of insurance lead generation websites as part of our business. These Terms apply to those properties as well. The websites we own and operate include, but are not limited to:

For competitive reasons, we do not publish a complete list of every domain we own and operate, as doing so would reveal proprietary business information and industry strategy. We are happy to verify ownership of any specific property on request.

These properties are owned and operated by RJ Webworks. References in these Terms to the "Site" or our "services" include these websites unless stated otherwise.

2. Services

RJ Webworks provides digital agency services, which may include web design, software development, ad management, AI phone systems, insurance agent lead generation, and related services. Specific scope, deliverables, and timelines for any engagement are defined in a separate proposal, statement of work, or agreement ("Service Agreement") signed by both parties. If anything in these Terms conflicts with a signed Service Agreement, the Service Agreement controls for that engagement.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our services or submit information through the Site.

4. Quotes, Estimates, and Proposals

Pricing displayed on the Site or provided in proposals is based on the information available at the time. Final pricing depends on scope and is confirmed in your Service Agreement. Quotes are valid for 30 days unless stated otherwise.

5. Payment Terms

Payment terms (including amounts, schedule, and method) are set out in your Service Agreement. Unless stated otherwise, fees are due in U.S. dollars and are non-refundable. We may pause or stop work, withhold deliverables, or terminate services for accounts that are past due.

Recurring services such as ad management, hosting, AI phone systems, maintenance, and ongoing support are billed monthly in advance and continue until canceled in accordance with your Service Agreement.

6. All Sales Final

All sales are final. All fees paid for services, retainers, ad spend, deposits, software licenses, and digital deliverables are non-refundable. Because we begin work, allocate resources, and deliver value as soon as a project starts, we do not offer refunds, chargebacks, or credits for work already performed or for services already rendered. Disputes regarding specific deliverables are addressed through the revision and acceptance process described in your Service Agreement.

7. Cancellation

For project-based work, you may stop a project in progress, but fees and hours already incurred remain due and are non-refundable. For recurring services (such as ad management), cancellation requires written notice as specified in your Service Agreement; cancellation stops the next billing cycle and does not refund the current cycle.

8. Client Responsibilities

You agree to:

  • Provide accurate information, content, access, and feedback on the schedule we agree to.
  • Have the legal rights to all logos, images, copy, video, and other materials you provide to us.
  • Comply with all applicable laws, including advertising platform policies (such as those of Meta and Google) and any industry-specific regulations that apply to your business.
  • Maintain accurate billing details and pay invoices on time.

Delays caused by missing content, late approvals, or non-payment may extend timelines and adjust costs.

9. Advertising Platform Compliance

When we manage advertising on platforms such as Google Ads or Meta Business Manager, you remain responsible for compliance with each platform's policies. Platforms may at any time disapprove ads, suspend accounts, or change policies. RJ Webworks is not liable for platform decisions, account suspensions, ad disapprovals, or changes in platform behavior outside of our control.

10. Performance and Results

We work hard to deliver strong results, but we do not guarantee specific outcomes such as rankings, leads, sales, conversion rates, or revenue. Marketing and advertising performance depends on many factors, including your offer, market conditions, ad spend, and platform changes.

11. Intellectual Property

Upon full payment for a deliverable, you receive the rights to the custom-built deliverables described in your Service Agreement. RJ Webworks retains rights to its underlying tools, code libraries, templates, frameworks, internal processes, and the right to display non-confidential project work in our portfolio and marketing materials unless otherwise agreed in writing.

Third-party platforms, plugins, themes, fonts, and software are licensed under their own terms and remain the property of their respective owners.

12. Confidentiality

Both parties agree to keep confidential information confidential and to use it only for the purpose of the engagement. Confidential information does not include information that is publicly available, independently developed, or required to be disclosed by law.

13. Forms and Submissions

Any form submitted on the Site (including contact forms, quote forms, lead forms, and discovery call bookings) is used internally by RJ Webworks and its associates to respond to your inquiry and provide our services. See our Privacy Policy for details.

14. SMS / Text Messaging Terms

Program description: By opting in to text messages from RJ Webworks through the chat widget on our website, you agree to receive text messages about your inquiry and our services, including appointment confirmations and reminders, responses to your questions, project and account updates, and, where you have agreed, occasional promotional messages.

  • Consent to receive text messages is not a condition of any purchase or service.
  • Message frequency varies based on your interaction with us.
  • Message and data rates may apply.
  • You can cancel at any time by replying STOP. After you send STOP, we will send one final message to confirm you have been unsubscribed, and you will receive no further messages unless you opt in again.
  • For help, reply HELP or email sales@rjwebworks.com.
  • Carriers are not liable for delayed or undelivered messages.

Your mobile information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and text messaging opt-in data and consent will not be shared with any third parties.

15. Acceptable Use

You agree not to:

  • Use the Site or our services for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorized access to the Site, our systems, or our clients' systems.
  • Interfere with the Site or our services, including by introducing malware or running automated scrapers without permission.
  • Misrepresent your identity or affiliation.

16. Disclaimers

The Site and our services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy. We do not warrant that the Site will be uninterrupted, error-free, or secure.

17. Limitation of Liability

To the maximum extent permitted by law, RJ Webworks and its owners, employees, contractors, and associates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities. Our total aggregate liability for any claim arising out of or relating to the Site or our services will not exceed the total amount you paid to RJ Webworks for the specific service giving rise to the claim during the three months immediately preceding the claim.

18. Indemnification

You agree to defend, indemnify, and hold harmless RJ Webworks and its owners, employees, contractors, and associates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site or services, your content, your business operations, or your violation of these Terms.

19. Termination

We may suspend or terminate your access to the Site or services at any time for violation of these Terms, non-payment, or any conduct that we reasonably believe is harmful to RJ Webworks, its clients, or other users. Upon termination, sections of these Terms that by their nature should survive will continue in effect, including payment obligations, intellectual property, disclaimers, limitation of liability, and indemnification.

20. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or our services will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to the personal jurisdiction of those courts.

21. Entire Agreement

These Terms, together with any signed Service Agreement and our Privacy Policy, constitute the entire agreement between you and RJ Webworks regarding the Site and our services and supersede any prior agreements on the same subject.

22. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the Site or services after updates means you accept the new Terms.

23. Contact

Questions about these Terms? Contact us at sales@rjwebworks.com.